FAQ – Sanli LED

GENERAL INFORMATION

A. Product Information.

1. What is the main products do you supply ?
a. Fiber Optic Decorations: Fiber optic twinkle star ceiling kits, fiber optic light cable and light engine.
b. Exterior LED lighting: Wall washer lights, underwater lights, boat lights ,decking lights, aquarium LED light.
2. Which places can used your above wonderful lighting fixtures ?
Home theater roof ceiling, fish tank, hotels, sauna, ponds, fountains, swimming pools, landscape gardens and outdoor architectural.
3. Which kinds of famous brand materials for your all lights ?
OSRAM, Philips, Cree, EPISTAR, Bridgelux, Meanwell.
4. How about your quality warranty ?
Supplying 1-5 years quality warranty.
5. Do you have any MOQ for your products ?
Not MOQ.

B. Trade Terms & Conditions.

Trade terms: EXW, CIF, FOB.
2. Sea port : Hong Kong, Guangzhou, Shenzhen .
3. Payment terms: T/T bank transfer, L/C at sight, PayPal, Western Union.
100% for sample;  For bulk order: 30% deposit and 70% balance before shipment.
4. Delivery time: 3~5 working days for samples, 7-15 working days for quantity order.

C. How to Place order ?

Click to send inquiry to us with quantity or questions.
2. We will reply, quote and make PI for you within 8 hours.
3. Confirm PI and make payment via T/T, PayPal or Western Union.
4. Start production and keep you informed.
5. Lights are finished, inform, confirm and send to you with CI, PL and tracking no.

D. Optional Shipping Ways.

1. Express: DHL, UPS, TNT, FEDEX etc. The dispatch time is about 3-5 days.
2. Air freight: When the order over 100kgs, which will be more economical than express.
3. Sea freight: Updating sea freight cost once know your location sea port .
4. Agent designated: When got contact details of your shipping agent, then we will arrange to deliver the items.